Contact Us
Our team is ready to help, from examination questions to planning your visit.
Opening Hours
- Monday - Friday09.00 - 18.00 (GMT+7)
- Saturday & SundayBy appointment
- Public holidaysClosed
Address
Jl. Elang No.18, Pd. Pucung, Kec. Pd. Aren, Kota Tangerang Selatan, Banten 15229
Get DirectionsFrequently Asked Questions
Short answers to the things people ask most. Can’t find yours? Reach us on WhatsApp.
How do I book an examination?
Contact us via WhatsApp (the fastest channel) or by phone during opening hours. Tell us which examination you need, and our team will confirm your schedule.
How much does an examination cost?
Pricing is provided directly by our team. Send the name of the package or panel you are interested in via WhatsApp, and we will share the current price and available schedule.
How do I choose the right package or panel?
Your age, health history, and goals shape what you need. Share your situation with our team. Our doctors can help determine the most suitable examinations.
Do I need to fast before my test?
Some tests require 8-12 hours of fasting, such as blood glucose and lipid profiles. Preparation notes are listed on each product page, and our team reconfirms what you need when you book.
Do I need a doctor’s referral?
Most examinations can be taken without a referral. A few specific tests require one and are marked on their product page. If in doubt, ask our team.
Is home service available?
Yes. Sample collection and certain examinations can be done at your home or location by professional medical staff. Contact us for coverage area and scheduling.
How and when do I receive my results?
Results are delivered to you confidentially. Turnaround time differs per test type, and our team informs you of the estimate when you register.
Does OneLab run corporate MCU programs?
Yes. We run large-scale on-site corporate MCU programs with digital reporting. See our Corporate page or reach the sales team via the button below.
Corporate needs?
For company health programs, reach our sales team directly.