Terms & Conditions
By using the OneLab Diagnostics website, you agree to the following terms. Please read them before using our services.
Last updated: 31 July 2026
Information on this site is not medical advice
Descriptions of packages, panels, and test parameters on this site are general information, not a substitute for consultation, diagnosis, or treatment by a doctor. Everyone’s testing needs differ; consult a doctor to choose the right examinations for you.
Laboratory results must be interpreted by a qualified medical professional in light of your clinical condition. Do not change treatment or make medical decisions based solely on information from this site.
Prices and service availability
Listed prices may change at any time without notice and become binding only once confirmed by our team at booking. Availability of certain services (including home visits) depends on schedule and service area.
Booking and cancellation
Appointments are made via WhatsApp or phone. If you cannot attend, please let us know in advance so we can reschedule.
Some examinations require specific preparation (such as fasting). Incomplete preparation can affect result accuracy or require the examination to be rescheduled.
Intellectual property
The logos, names, photographs, and content on this site belong to PT Solusi Diagnostik Indonesia or its licensors and may not be used without written permission.
Third-party links
This site links to third-party services (WhatsApp, Google Maps, social media). We are not responsible for the content or privacy practices of those services.
Limitation of liability
We work to keep the information on this site accurate but do not guarantee it is free of errors. To the extent permitted by law, we are not liable for losses arising from use of the site outside the clinical services we provide.
Governing law
These terms are governed by the laws of the Republic of Indonesia. Changes will be announced on this page together with their update date.