Privacy Policy

This is a static, informational website. We do not ask you to create an account, host no sign-up forms, and currently use no analytics or tracking cookies of our own.

When you contact us via WhatsApp or phone, we receive the data you choose to send, such as your name, phone number, and the content of your enquiry. We use it to answer your questions, schedule appointments, and follow up on your request.

The Contact page embeds a Google Maps map. When the map loads, Google may process technical data (such as your IP address) and set cookies under Google’s own privacy policy.

Links to WhatsApp, Instagram, and LinkedIn take you to those platforms; your use of them is governed by their respective privacy policies.

Your examination data, laboratory results, and medical records are managed through our clinical systems, not through this website, and are treated as confidential under Indonesian regulations on medical records and health-data confidentiality.

Results are released only to you or a person you authorise, and to other parties where the law allows.

We use personal data only to deliver the services you request, meet legal obligations, and improve our care. We do not sell your personal data.

We apply reasonable technical and organisational measures to protect personal data from unauthorised access, and retain it only as long as required by applicable rules.

Under the PDP Law you may request access to, correction of, or deletion of your personal data, and withdraw consent for certain processing. To exercise these rights, contact us through the channels on the Contact page.

We may update this policy from time to time, for example when the website adds new features. The latest version is always available on this page with its update date.